WhatsApp Automation

Turn leads into conversations & customers with fast, consistent follow ups

Why WhatsApp Automation Matters

WhatsApp is one of the fastest ways for customers to reach a business. Almost everyone in Singapore uses Whatsapp. The problem is that most teams cannot reply quickly enough or follow up consistently. We builds WhatsApp automation systems that help businesses respond instantly, keep conversations active, and guide leads toward booking or buying without manual effort.

The goal is simple. Make your business feel responsive, reliable, and easy to communicate with.

Leads lose interest quickly. When someone reaches out, they expect a reply within minutes. Manual follow up slows everything down and results in missed opportunities.

This problem becomes even more obvious when running Facebook or Instagram lead form campaigns. Most leads receive nothing after submitting their details. No confirmation. No welcome message. No next step. Many forget why they signed up within minutes.

Automation solves this by replying immediately, providing the information customers need, and keeping the conversation warm until a human steps in. This makes your business feel faster and more professional while reducing the stress of trying to manage every message by hand.

What This Service Includes

1. Instant Auto Replies

New leads receive a warm, clear message within seconds. This sets the tone and prevents leads from going cold.

2. Follow Up Sequences

If a lead stops replying, the system sends gentle reminders to bring them back into the conversation. This boosts conversion without extra workload.

3. Booking and Inquiry Flows

Leads can receive booking links, FAQs, payment links or next steps directly in chat. This shortens the time between inquiry and action.

4. Lead Routing

Messages can be routed to the right person or team member so follow ups are smooth and organised.

5. CRM & Sheet Integration

All conversations can be stored or logged in Google Sheets or your CRM so nothing gets lost.

The Automation Flow
  1. Lead enters from Facebook, Instagram, or your website

  2. WhatsApp sends a fast auto reply

  3. Lead receives answers or booking options

  4. Follow up sequence runs if they do not reply

  5. Notification sent to you or your team

  6. Lead becomes a conversation that is ready to close

Who This Is For

This service is designed for businesses that rely on conversations to close sales. It works especially well for service based companies that receive frequent inquiries and cannot afford slow replies or missed messages. It is suitable for fitness centres, learning centres, clinics, consultants, home services, and any business where leads come in daily or weekly.

WhatsApp automation is also a strong fit for businesses with an established sales team. Faster response times create more conversations and higher conversion rates, and automation ensures every lead is contacted instantly before a salesperson takes over. This removes delays, keeps leads warm, and gives the sales team a better chance of closing.

If your business wants more consistent follow up, fewer missed opportunities, or better conversion through faster replies, WhatsApp automation provides a clear and practical solution.

Results You Can Expect

When your WhatsApp system is set up correctly, you can expect:

  • faster response times

  • more conversations turning into bookings

  • less manual messaging

  • fewer missed leads

  • a consistent customer experience

Leads feel attended to. You feel in control. The system works quietly in the background.

Make Every Lead Count

Ripple Media Marketing builds practical and efficient WhatsApp automation systems that help you stay responsive without extra effort. Clear messages, structured follow ups, and a simple path from inquiry to action.